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Here is a description of the principal Bugpak Tm data files, and their purposes: CUSTOMERS: This file holds the "master records" for all of your customers, which include service and billing addresses, types of services and scheduling, and other notations that help you give each and every customer the best level of service possible. TRANSACTIONS: A transaction is used to record whenever a customer receives a service, makes a payment, or when you must make any monetary adjustment to the account. It is used to keep track of every customer's history of service, which in a manual, paper system would be the contents of a customer's ledger card. AUDIT TRAILS: The computer keeps track of all of the transactions entered by each operator. This file can be printed so that each operator can check his or her work. ROUTES: This holds the route codes you have set up, and keeps track of the sales and collections for each route and grouping of routes. SERVICE CODES: Service codes describe what services can be performed and the normal chemicals used for that service. TECHNICIANS: Technicians and salespeople are set up in this file along with their commission rate, bonus payment rates, and/or quotas. SETUP: This area allows you to customize the operation of BUGPAK Tm so that it works the way you run your business. This is also where you compose the messages that are sent out to your customers on the various bills, statements, and other mailings. NETWORK SETUP As with all aimpaks business software, BUGPAK Tm offers network licensing for a minimal cost. We recommend a maximum 3 workstations on a Microsoft Peer-to-peer networking and for a larger company or more than 3 workstations we recommend a File Server running on Novell or Novell Small Business Edition. We also recommend a printserver such as Linksys if you want to have multiple printers. |
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